Shipping policy
SHIPPING POLICY
Last updated: August 14, 2026
Thank you for shopping at SmartDailyShop. We aim to process and deliver your order as quickly and reliably as possible.
Order Processing
Orders are typically processed within 1–3 business days after your order has been confirmed.
During periods of high demand, holidays, or other exceptional circumstances, processing may take slightly longer.
Once your order has been processed and shipped, you will receive a shipping confirmation by email when tracking information is available.
Estimated Delivery Times
Our estimated delivery time is typically 7–15 business days after your order has been processed.
Please note that delivery times are estimates and may vary depending on your location, the shipping carrier, customs processing, local postal services, and other circumstances outside our reasonable control.
Tracking
When tracking information is available, you will receive a tracking number by email after your order has been shipped.
Please allow some time for the tracking information to become active after receiving your shipping confirmation.
Multiple Packages
If your order contains multiple products, they may occasionally be shipped separately and arrive in different packages or on different dates.
You will not be charged additional shipping fees because an order is divided into multiple shipments unless this was clearly stated at checkout.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your shipping information, please contact us as soon as possible at kreutzermaximilian2@gmail.com.
We cannot guarantee that an address can be changed once an order has been processed or shipped.
Delayed Orders
Occasionally, deliveries may experience delays due to circumstances outside our reasonable control, including customs processing, carrier delays, severe weather, holidays, or unusually high shipping volumes.
If your order has not arrived within the expected delivery period, please contact us and we will help investigate the shipment.
Lost or Damaged Packages
If your order arrives damaged, you receive the wrong item, or you believe your package has been lost, please contact us at kreutzermaximilian2@gmail.com with your order number and relevant details.
For damaged or incorrect products, we may ask you to provide photographs so that we can investigate and resolve the issue.
Your statutory consumer rights are not affected by this policy.
Customs, Duties and Taxes
Depending on the destination and applicable laws, an order may be subject to customs duties, import taxes, or other charges.
Where such charges are not collected at checkout, they may be imposed by local authorities. Any mandatory information regarding additional charges will be provided where required by applicable law.
Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible.
We will do our best to accommodate your request, but we cannot guarantee changes or cancellations once an order has entered processing or has been shipped.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
SmartDailyShop
Website: smartdailyshop.com
Email: kreutzermaximilian2@gmail.com